Privacy & Website Policies

Privacy Policy

Cavers Retreat is committed to protecting your privacy and handling your personal data in a transparent and responsible manner.

Information we collect

We may collect personal information such as your name, email address, and telephone number if you contact us via our website.

How we use your information

We use this information solely to:

• Respond to enquiries

• Provide information about our accommodation

We do not use your data for marketing unless you have explicitly consented.

Third-party bookings

All bookings and payments are handled by third-party providers such as Holiday Cottages.

We do not process payments or manage booking data directly. Please refer to the relevant provider’s privacy policy for details on how your booking data is handled.

Data storage

We only retain personal data for as long as necessary to respond to enquiries and do not share your information with third parties unless required by law.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

To exercise these rights, please contact us using the details below.

Cookie Policy

This website uses cookies to enhance your browsing experience and analyse website traffic.

By continuing to use this website, you consent to our use of cookies.

You can control or disable cookies through your browser settings.

Terms of Use

By using this website, you agree to the following terms:

• All content is provided for general information purposes only

• We aim to ensure accuracy but make no guarantees regarding completeness or availability

• All bookings are made through third-party providers, and their terms and conditions apply

• We reserve the right to update or change content at any time without notice

Disclaimer & Liability

The information provided on this website is for general guidance only.

Cavers Retreat shall not be held liable for any loss, damage, or inconvenience arising from:

• Use of this website

• Reliance on its content

• Third-party booking services

Guests staying at the property do so at their own risk. We accept no liability for injury, loss, or damage unless caused by our negligence.

Contact

If you have any questions regarding this policy, please contact:

Cavers Retreat
Hawick, 

TD98LJ, 

Scotland

Email: Katecampbell64@Gmail.com
Telephone: 0784191493